USU World

USU World goes digital - The virtual conference
for knowledge-based service management

According to the motto "USU World goes digital", we're reinventing USU World and presenting the latest content and topics on the products and services of the USU Group in digital form!

From Monday, May 25, you can access our digital knowledge platform and watch over 60 recorded presentations. The content will remain available for you in the long term and your participation is free of charge.

The current topics and innovations in a virtual platform

This year we welcome you to the "Digital Summit 2020" in our virtual conference room and offer you a professional platform to learn how you can use the digital transformation to best advantage in your business. Furthermore, we invite you to discover current trends and diverse topics of the USU Group and our partners.

View topics

Inspiring keynote speakers

In the past 10 years of USU World, we had inspiring keynote speakers such as Günther Oettinger, Sven Plöger, Erwin Staudt, Prof. Dr. Scheer, Timo Wopp, Michael Diemer, Alexander Wehrle and David Ratcliffe, who had all provided impulses, motivated and conveyed messages. Professional, entertaining and always inspiring. Look forward to the keynote speakers at the upcoming USU World!

Live sessions and fascinating talks

USU World goes digital will be available from May 25, 2020 at 10:00 am.
Experience-based talks and interactive live sessions will present you the latest developments and trends of the USU-Group and our partners.
You'll receive more information here shortly.

Live sessions and fascinating talks

USU World goes digital will be available from May 25, 2020 at 10:00 am. Experience-based talks and interactive live sessions will present you the latest developments and trends of the USU-Group and our partners. You'll receive more information here shortly.

A look back to 10 years USU World

Discussions

The conference established in 2009 for Germany and abroad offers you the opportunity to actively experience the digital revolution in IT and customer service with exciting workshops and stimulating discussions.

Networking

Discover what other service organizations have experienced in implementing digital services and expand your personal network with 600 international participants.

Know-How

Expand your know-how through user forums and discussions with experts from the USU Group and experience an intensive networking of experts and executives from over 220 companies.

Keynotes

Be inspired by top-class keynote speakers and renowned experts and learn about current trends, concepts and best practices in more than 70 presentations.