Contact Management Magazine

The Swiss CONTACT MANAGEMENT MAGAZINE shows how companies can use the variety of strategic and technical options to create successful and profitable customer contact in the digital age. All aspects of customer contacts and customer management are examined, with the customer and the service concept for the customer being the focus of the reports. In short: the cmm360 provides a 360° all-round view of the customer.

Following a redesign, CONTACT MANAGEMENT MAGAZINE has also been appearing under the short name cmm360 since January 2019.